The Contracting Authority proposes to engage in a competitive process for the establishment of a single-party framework agreement for the provision of Specialist Surveyor/Mystery Shopper Services to the PSI.

Requirement 1: To manage nation-wide test purchase exercises (Two exercises, each for a minimum of 100 sample Pharmacies (totalling a minimum of 200 visits) and provide the PSI with detailed reports of the findings (this may or may not include the purchase of medicinal products, the cost of which will be reimbursed).

Requirement 2: To carry out once-off visits (approx. 50 case by case visits) to pharmacies and test purchase exercises as required, and to provide the PSI with detailed results (this may or may not include the purchase of medicinal products, the cost of which will be reimbursed).