Torbay and South Devon NHS Foundation Trust (the Trust) and Torbay Council are opening a tender opportunity for their Extra Care provision. In Torbay, Extra Care housing comes under the commissioning umbrella of Supported Living. For the purpose of this tender and contract the term Extra Care and Supported Living is interchangeable. It is Torbay’s intention to move away from the phrase Extra Care to better reflect Torbay’s intergenerational model.
We are seeking submissions which supports, enables and empowers its residents, communities and partnerships. Our ambition and priorities are for the population of Torbay to thrive as outlined in Torbay’s Community and Corporate Plan 2019-2023.
This tender is specifically for the on-site delivery of care and support at Dunboyne Court, Torquay and Whitley Court, Paignton. Dunboyne Court has 45 flats, 8 of which are shared ownership. Whitley Court consists of 62, of which 15 are shared ownership. In addition to Extra Care units the Whitley Court site has sheltered housing provision; clients living in sheltered housing at Whitley Court are able to access 1:1 care and support from the on-site Extra Care provider.
The Trust is running an Invitation to Tender (ITT) to identify a provider to deliver the shared hours and some of the 1:1 hours support and care to the current two Extra Care sites. We are adopting our supported living framework rates for this tender. The rates for 21/22 are:
Day rate (07.00-22.00) £16.63 per hour (105 hours per week)
Night rate (22.00-07.00) £11.09 per hour (63 hours per week)
The Contract Period will start on the 1st of April 2022 and end 31st of March 2027, with the option to extend until the 31st of March 2029.
Applicants may visit the sites prior to completing its offer to ensure they are fully familiar with the site locations. Claims on the grounds of lack of knowledge of site locations/conditions will not be accepted by the Commissioner.
TUPE will apply. In order to assist Applicants, the Trust will provide information in relation to staff members, and the TUPE schedule will be provided to Applicants on completion and return of the Confidentially Agreement.
Please note: The Trust reserves the right to award the shared and 1:1 hours contract for future Extra Care housing or other housing scheme(s) with accommodation-based support, developed within the lifetime of this contract, to the successful Provider. Two new Extra Care housing sites (Torquay and Paignton) are planned, if these become operational during the term of this contract discussion may take place with the incumbent Provider to explore and determine the potential to deliver additional services at either or both sites.
The closing date for this window of opportunity is before 12:00 noon 8th of October 2021.
II.2.6) Estimated value

Value excluding VAT: 6 000 000.00 GBP
II.2.7) Duration of the contract, framework agreement or dynamic purchasing system


II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds:


Section III: Legal, economic, financial and technical information
III.1) Conditions for participation

III.1.4) Objective rules and criteria for participation
See tender documents

III.2) Conditions related to the contract

III.2.2) Contract performance conditions
See tender documents

Section IV: Procedure
IV.1) Description

IV.1.1) Type of procedure

Open procedure

IV.2) Administrative information

IV.2.2) Time limit for receipt of expressions of interest


Local time: 12:00
IV.2.4) Languages in which tenders or requests to participate may be submitted

Section VI: Complementary information
VI.3) Additional information
The closing date for this window of opportunity is before 12:00 noon 8th of October 2021.
Please go to
Click on ‘Current tender opportunities’ and follow the onscreen instructions. You will be given the opportunity to view all Extra Care / Supported Living documents prior to expressing an interest.
Please note expressions of interest will not be accepted by any means other than through the EU-Supply e-tendering system.
The Services to which this Procurement relates fall within Schedule 3 of the Public Contracts Regulations 2015 (the ‘Regulations’). As such, the procurement of the Services is being run as a bespoke, single stage application process akin to the Open procedure, involving a number of steps which are outlined within the suite of procurement documents. TSDFT does not intend to hold itself bound by any of the Regulations, save those applicable to Schedule 3 Services.
VI.4) Procedures for review

VI.4.1) Review body

Torbay & South Devon NHS Foundation Trust


VI.4.2) Body responsible for mediation procedures

Torbay & South Devon NHS Foundation Trust

VI.4.4) Service from which information about the review procedure may be obtained

Torbay & South Devon NHS Foundation Trust

VI.5) Date of dispatch of this notice

Information added to the notice since publication.

Additional information added to the notice since it’s publication.

No further information has been uploaded.

Main Contact:

Admin Contact:


Technical Contact:


Other Contact:


Commodity Categories

Commodity Categories

IDTitleParent Category

85312000Social work services without accommodationSocial work services

85312400Welfare services not delivered through residential institutionsSocial work services without accommodation

Delivery Locations

Delivery Locations


100UK – All

Alert Region Restrictions
The buyer has restricted the alert for this notice to suppliers based in the following regions.

Alert Region Restrictions

There are no alert restrictions for this notice.