Wales Millennium Centre is going through an exciting digital transformation with changes planned that will improve the way the Centre operates and the service it provides. The opportunity to purchase Snacks and Beverage and a variety of Merchandise will be a key factor in the customer experience during their visit. An EPOS system will therefore play a core role in servicing the multiple theatre bars and cabaret style spaces within the building. It has been decided that WMC catering facilities will go completely cashless with payments only being accepted by Credit and Debit cards or Mobile Phone payments such as Apple and Google Pay. It is also envisaged that WMC will have its own closed loop Pre-payment card as a one-off purchase and would look at ways to integrate the current Members card so it can be used as a “purse” to load and decrement via a cloud account.
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The buyer has indicated that it will accept electronic responses to this notice via the Postbox facility. A user guide is available at
Suppliers are advised to allow adequate time for uploading documents and to dispatch the electronic response well in advance of the closing time to avoid any last minute problems.